Parent Communication

Communication is integrated into all aspects of Synergy making it accessible and easy.

Text and email
Broadcast: groups of students
One-to-one: individual parent and Carer dialogue
Gateway: parent to school messaging
Behaviour alerts: detentions and ‘good news’
Attendance alerts: first day absence
Newsletters and notices
Reports and grades

Staff

Effective communication with parents and reduced communication between staff

Staff and Student Bulletin
Staff Intranet: centralised sharing of policies and support information
Communicate directly with students

An increase in parental communication with reduced teacher administration.

Approach

Synergy provides a platform to manage communications both inbound from parents and outbound from school. Sending a Text or Email Message home is not an extra subscription or ‘addon’. With Synergy, communication is fully integrated making it seamless, intuitive, and fast. A centralised approach provides a clear view of school wide and individual parent communication and engagement.

Staff can engage in a dialogue with individual parents or send a broadcast notice to groups of parents direct from their ‘Class View’. Message consistency and frequency is managed with a gatekeeper approval mechanism.

All communication activity is tracked to help monitor readership and highlight inactive or incorrect contact information. Every email or text sent to a parent including newsletters, reports, unexplained absence, behaviour alerts and individual communications are recorded against the student record. Parents and Carers accessing the portal can view their entire history. Nothing is ever missed.

GDPR

Synergy was designed with GDPR at the core. Subject Access Request is simplified with parent communication stored within Synergy and not individual staff email.

Feature: Parental Communication