Rachel Bond: Director of Standards
Q As the school “Synergy SLT Lead”, what has the Partnership Programme meant for you?
A “I’ve not experienced this level of partnership with any other company; it’s unique. Support is excellent,
right back from implementation through to day-to-day support and our strategic reviews. I can pick up
the phone and speak to our ‘School Partner’ who knows our school and journey. The relationship is close;
they’re like an extra member of staff. They listen, they make suggestions, advise and also challenge our
way of thinking or doing things.
I’ve not experienced the ‘Strategy Review’ process with any other system or company. It is a great
way to reflect upon what we are doing and how we are doing it. Synergy provides us with an ongoing
documented review of our system and discuss what we are doing well and provide best practice in other
areas which could be improved. They also bring expertise from other school experiences along with
information on new developments and features. It’s also an opportunity for us to explore our ideas and
requests; it’s a two-way process.”
Q Has Synergy supported parental engagement?
A “Definitely. Increasing engagement has been a key focus for school. Parents need access to information
quickly just as we do as staff. They need to be able to act upon information to help support their child
at school. Synergy has been the gateway for them. Feedback from parent surveys over the past year
tell us that Synergy has made a big positive change. The ability for parents to communicate through
the ‘Gateway’ and for us to manage this centrally rather than through multiple channels is very efficient;
everything is in the one place and automatically logged.”
Q How is Synergy viewed in school?
A “Synergy is highly regarded; we don’t hear of complaints or issues from staff. It is a critical part of our
culture and ethos as a school and has positively impacted everyone right the way from SLT to our families.
Staff were always eager to use more and more of Synergy thanks to it being so simple and easy to use.
Synergy has supported staff well-being by removing the number of systems they previously had to access
and search for different information. It has significantly impacted on staff efficiency. You can tell it has been
built by teachers, for teachers.
Our students know that we see everything; nothing is missed. This has made a positive change to
students’ own responsibilities. Synergy helps us to monitor daily concerns and enable us to react as
it happens. We know if one of our students are struggling; we even know if one of our teachers are
struggling. We can intervene and resolve issues early.”
Q What has made the biggest impact this year?
A “Clubs and Societies has been amazing. Being able to create school activities easily and for parents
and students to see these and enrol onto has been a wonderful contribution to the system. This module
also provides access to reports where we can track student engagement and report on areas such as
attendance and PP.
The biggest impact overall for the school has to be the SENDCo area. Previously, it was a stand-alone area
and difficult for our SEND staff to support whole school. Synergy has made information very accessible
for all staff. They are not just aware of the needs of the students in their classes but they are notified of
updates and actively contribute to their development and support.”
“Synergy is highly regarded...It is a critical part of our culture and ethos
as a school and has positively impacted everyone right the way from
SLT to our families.”