An increase in parental communication with reduced
Synergy provides a platform to manage
communications both inbound from parents and
outbound from school. Sending a Text or Email
Message home is not an extra subscription or ‘addon’.
With Synergy, communication is fully integrated
making it seamless, intuitive, and fast. A centralised
approach provides a clear view of school wide and
individual parent communication and engagement
Staff can engage in a dialogue with individual
parents or send a broadcast notice to groups of
parents direct from their ‘Class View’. Message
consistency and frequency is managed with a
gatekeeper approval mechanism.
All communication activity is tracked to help monitor
readership and highlight inactive or incorrect contact
information. Every email or text sent to a parent
including newsletters, reports, unexplained absence,
behaviour alerts and individual communications are
recorded against the student record. Parents and
Carers accessing the portal can view their entire
history. Nothing is ever missed.
Synergy was designed with GDPR at the core.
Subject Access Request is simplified with parent
communication stored within Synergy and not
individual staff email.